Terms & Condition

- Terms & Conditions For Hotel Accommodation -

At Hotel Emilion, we place the utmost importance on the security and privacy of your personal data. This page has been prepared in accordance with the Personal Data Protection Law and applicable regulations to fulfill our obligation to inform individuals who visit our website or use our services.

You can also find the terms and conditions applicable while using our website here. By accessing our website, you are deemed to have accepted the following terms and conditions.

Website Privacy Notice Under Personal Data Protection Legislation


As Topuz Otelcilik ve Turizm A.Ş. (“HOTEL EMILION”), we would like to inform you that any personal data you share with us via our website or during your stay at our hotel is processed in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation. We undertake to record, store, and preserve your personal data accurately and up-to-date, and to share it with authorized institutions or transfer it to third parties under the conditions set out in the Law, ...
- Anonymization: Rendering personal data impossible to link with an identified or identifiable person, even when matched with other data.
- Data Subject: The real person whose personal data is processed.
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing of Personal Data: Any operation performed on personal data, such as collection, storage, modification, disclosure, transfer, and deletion.
- Board: Personal Data Protection Board.
- Authority: Personal Data Protection Authority.
- Data Processor: Any real or legal person who processes personal data on behalf of the data controller.
- Data Recording System: A system in which personal data is processed according to specific criteria.
- Data Controller: The person or entity determining the purposes and means of processing personal data.
- Special Categories of Personal Data: Data on race, ethnicity, political opinion, religion, association membership, health, sexual life, criminal convictions, biometric and genetic data.
Personal data refers to any information identifying or making a person identifiable. This includes, but is not limited to, your name, ID number, address, phone number, bank account information, and any information that can be linked to you. Under Article 6 of the Law, special categories of personal data include race, ethnicity, political beliefs, religion, union membership, health, sexual life, criminal records, biometric and genetic data.
The personal data collected by HOTEL EMILION is processed for various purposes under the legal grounds stated in KVKK. These include:

- Identity Data: Name, surname, ID/passport details, nationality, etc.
- Contact Data: Email address, phone number, residence address.
- Physical Security Data: CCTV camera recordings.
- Customer Transaction Data: Complaints, requests, travel history.
- Financial Data: Invoice, payment, and billing information.

Each category is processed in accordance with specific legal bases such as the necessity to perform a contract, compliance with legal obligations, the necessity for the establishment or exercise of a legal claim, or legitimate interests of the data controller.

3.2 Personal Data Processed via Cookies
Cookies are used on our website to ensure functionality. For more detailed information, please refer to our Cookie Policy.
Your personal data is collected through reservation and cancellation forms, communication forms, and requests during your stay. Data may be collected verbally, in writing, or electronically, either automatically or manually as part of a data recording system.
HOTEL EMILION implements technical and administrative safeguards to protect personal data against unauthorized access, loss, or disclosure. This includes system controls, access restrictions, transfer security, and business continuity plans. Special categories of personal data are processed with additional measures as required by the Authority.
Personal data may be shared within Türkiye with public institutions, contracted attorneys, partners (e.g., audit firms), and suppliers only for the purposes specified in this notice, and in accordance with Article 8 of the KVKK.
As per Article 11 of the Law, you have the right to:
- Learn whether your data is being processed,
- Request information about your data,
- Learn the purpose of processing and usage,
- Learn the third parties in Türkiye to whom your data is transferred,
- Request correction of inaccurate or incomplete data,
- Request deletion or destruction if processing reasons no longer apply,
- Object to outcomes from automated processing,
- Request compensation if unlawfully processed.

You may submit requests via our application form on our website, by delivery in person, via post, notary, secure electronic signature, mobile signature, or via email from your registered address to our [INSERT EMAIL ADDRESS]. Requests will be answered free of charge within 30 days.
TOPUZ OTELCILIK VE TURIZM A.Ş.
MERSIS No: 0855086237600001
Address: Esentepe Mah. Cevizli D-100 Güney Yanyol Cad. Kartal Vizyon Sitesi D Blok Apt. No:13 İç Kapı No:72 Kartal / Istanbul
KEP Address:

Website Terms of Use

Legal Disclaimer

Your access to this website or use of any information contained herein means that you accept the following terms and conditions.

Accessing this website, or using the information and other data, programs, etc. provided on the site, shall not render Topuz Otelcilik ve Turizm A.Ş. (“HOTEL EMILION”) liable for any direct or indirect damages that may arise due to breach of contract, tort, or other reasons. HOTEL EMILION accepts no responsibility in cases of interruption of operation, error, omission, or disruption as a result of breach of contract, tort, negligence, or other causes.

HOTEL EMILION reserves the right, without prior notice, to change all kinds of services, products, the terms of use of the website, and the information presented on the site and its extensions, to reorganize the site, or to suspend its publication. Changes shall take effect immediately upon publication on the site. By using or accessing the site, you are deemed to have accepted such changes. These conditions also apply to other web pages linked to the site.

HOTEL EMILION accepts no responsibility in cases of interruption of operation, error, omission, interruption, deletion, loss, delay in processing or communication, computer viruses, communication errors, theft, destruction, or unauthorized access to, alteration, or use of records arising from breach of contract, tort, negligence, or other reasons.

This website may contain links or references to other websites not under the control of HOTEL EMILION. HOTEL EMILION is not responsible for the content of such websites or any links they may contain.

The general appearance and design of this website, as well as all information, images, trademarks, the domain name https://hotelemilion.com/
, logos, icons, demonstrative materials, written, electronic, graphic or machine-readable technical data, computer software, applied sales systems, business methods, and business models (“Materials”), and all intellectual and industrial property rights related thereto, are owned or licensed by HOTEL EMILION and are legally protected.

No Material on this website, including code and software, may be altered, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented, or distributed without prior permission and proper attribution. The website, in whole or in part, may not be used on another website without authorization. Any contrary acts give rise to legal and criminal liability. All rights of HOTEL EMILION not expressly stated herein are reserved.

HOTEL EMILION reserves the right to update the content of this legal notice at any time and advises users to review this page each time they access the site.

NEWSLETTER CLARIFICATION TEXT

This clarification text has been prepared by Topuz Otelcilik ve Turizm A.Ş. (“Hotel Emilion”), in its capacity as data controller, within the scope of Article 10 of the Law on the Protection of Personal Data No. 6698 (“Law”) and the Communiqué on the Principles and Procedures to be Followed in Fulfilling the Obligation to Inform.

If you fill in the “Newsletter Subscription” form available on the website https://hotelemilion.com/
, your e-mail address will be processed by Hotel Emilion through fully automated means, based on your explicit consent, for the purpose of carrying out advertising/campaign/promotion activities, and will be shared with suppliers only to the extent necessary to achieve this purpose.

You may unsubscribe from Hotel Emilion’s commercial electronic communication list at any time. Once your unsubscribe request is processed by Hotel Emilion, the processing of your personal data for this purpose will be terminated.

Regarding the processing of your personal data, you may submit your requests under Article 11 of the Law, titled “Rights of the Data Subject,” to Hotel Emilion in accordance with the Communiqué on the Principles and Procedures for the Application to the Data Controller.

WOMEN’S RIGHTS AND GENDER EQUALITY POLICY

We attach importance to gender equality in our business.

Regardless of gender, we ensure the health, safety, and welfare of all our employees.

We support women’s participation in the workforce in all our departments and provide equal opportunities.

Without making gender distinction, we act with the “equal pay for equal work” policy.

We make task distribution by observing the principle of equality.

We provide the necessary environment to benefit equally from career opportunities.

We create training policies and support women’s participation and the increase of awareness.

We create a working environment and practices that protect the work–family life balance.

We support women to be in company management and provide equal opportunities.

We do not allow women to be exposed in any way to exploitation, harassment, discrimination, suppression, coercion, slander, etc. We are always aware of the value they add to the world and to our institution and we support their presence.

CHILDREN’S RIGHTS POLICY

Children are entrusted to us as the future. Recognizing them as individuals, respecting their rights, watching over and protecting them against all kinds of psychological, physical, commercial, etc. exploitation is our primary responsibility.

To ensure this;

We do not allow child labor in our own institutions and expect the same sensitivity from all our business partners.

Within the business, we provide environments/opportunities that contribute to children’s development, where they can freely express their thoughts, wishes, and feelings, and where they feel free and comfortable.

We give trainings to our employees on the prevention and recognition of child abuse.

We make sure that children are under adult supervision in the activities they participate in.

We organize trainings and support related projects to create awareness on the protection of children’s rights.

When we witness suspicious actions related to children, we first inform the hotel management, and in cases deemed necessary, we seek help from official institutions.

SUSTAINABILITY, ENVIRONMENTAL PROTECTION AND WASTE MANAGEMENT POLICY

In our business, we protect the environment, prevent pollution, and attach importance to its protection by reducing our negative impacts on the environment.

For this;

We comply with legal regulations and try to reduce our environmental impact.

We pay attention to effectively separating our wastes according to their source, groups, and hazard classes.

We know that using hazardous substances and chemicals only when needed and as much as necessary will reduce both their negative effects on the environment and the amount of waste.

By preferring the materials we procure in our business with a “recycling” and “environmentally friendly” label, we contribute to protecting nature. We try to create opportunities for reuse.

We use single-use materials such as paper, napkins, toilet paper, packaging as much as necessary and pay attention to leaving less waste to nature.

We store wastes correctly, in separate areas according to their properties, and deliver them to licensed/authorized companies without exceeding the legal storage time limits, keeping their records.

We try to use water, energy, and all natural resources economically. We share this sensitivity with our employees, guests, and suppliers.

We measure our performance in environmental management, monitor these data with targets, and try to improve our performance.

We aim to train our employees on the environment and to increase their awareness.

A Perfect Stop for Your Holiday

Located in the heart of Istanbul, Hotel Emilion offers an unforgettable stay filled with comfort, relaxation, and modern amenities. With our central location near historic landmarks and vibrant attractions, you can enjoy both exploration and tranquility during your holiday.